Some systems are experiencing issues

Past Incidents

4th December 2021

No incidents reported

3rd December 2021

No incidents reported

2nd December 2021

Bugfender dashboard will be down for maintenance, scheduled 2 days ago

We expect a downtime of less than 5 minutes, in the frame of 7:00am-7:30am (UTC) for equipment upgrades.

1st December 2021

No incidents reported

30th November 2021

Web dashboard Plan information missing

Update: a failed update to our billing system made it look like they were on the "Pro 1M" plan, although maybe that was not the plan they had. Right now the plan information is showing and applied properly.

As a consequence of this, some users might have received an automated email alerting them that they have reached their account limit whilst this is not true. If you received this message, you can safely disregard it.

Likewise, some users might have seen a popup in the dashboard, indicating that they have reached their account limit whilst this is not true. If you received this message, you can safely disregard it.

No logs have been lost during this incident. We apologize for the confusion.

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Right now the plan information is not being displayed properly. We're working on a fix.

29th November 2021

No incidents reported

28th November 2021

No incidents reported