All Systems Operational

About This Site

[Old status page: https://bugfender.freshstatus.io]

Uptime over the past 90 days. View historical uptime.
Public website (bugfender.com) Operational
90 days ago
100.0 % uptime
Today
Web dashboard (dashboard.bugfender.com) Operational
90 days ago
100.0 % uptime
Today
Log ingestion API Operational
90 days ago
100.0 % uptime
Today
Private instances (us) Operational
90 days ago
99.84 % uptime
Today
Private instances (eu) Operational
90 days ago
100.0 % uptime
Today
Support site (support.bugfender.com), email and chat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023
Private instances elevated errors and timeouts
Resolved - This incident has been resolved.
May 22, 19:09 UTC
Update - The performance seems to be back to normal. We're resolving the incident and will continue to monitor the performance stays in acceptable parameters.
May 22, 19:09 UTC
Monitoring - The service has been restarted and is working properly. We're now monitoring that the performance is back to normal too.
May 22, 19:07 UTC
Investigating - We're investigating elevated errors and timeouts
May 22, 17:30 UTC
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Database upgrade
Completed - The scheduled maintenance has been completed.
May 18, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 02:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 17, 15:36 UTC
Scheduled - We will be performing a database upgrade that requires a brief interruption of the service. During the maintenance window, the service may be interrupted for a few minutes at a time.
Thanks in advance for your understanding.
May 17, 15:27 UTC
May 17, 2023
Log Processing Delays
Resolved - A fix has been implemented and all logs have already been processed. We're resolving the incident and will be closely monitoring the performance over the next hours.
May 17, 16:05 UTC
Update - We are continuing to work on a fix for this issue.
May 17, 15:37 UTC
Identified - The issue has been identified in one of the database servers and our engineers are working to remedy the situation.
May 17, 15:18 UTC
Investigating - Our data processing infrastructure is running behind which causing logs to not appear in the dashboard. No data has been lost and the system should be caught up shortly.
May 17, 14:32 UTC
May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.

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