Update: a failed update to our billing system made it look like they were on the "Pro 1M" plan, although maybe that was not the plan they had. Right now the plan information is showing and applied properly.
As a consequence of this, some users might have received an automated email alerting them that they have reached their account limit whilst this is not true. If you received this message, you can safely disregard it.
Likewise, some users might have seen a popup in the dashboard, indicating that they have reached their account limit whilst this is not true. If you received this message, you can safely disregard it.
No logs have been lost during this incident. We apologize for the confusion.
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Right now the plan information is not being displayed properly. We're working on a fix.