Some systems are experiencing issues

Past Incidents

20th September 2019

No incidents reported

19th September 2019

No incidents reported

18th September 2019

Web dashboard Missing crashes/issues/user feedback

Update: we have found and fixed a problem that prevented correct storage of issues. We are currently re-processing old issues, so they will appear soon in the dashboard, probably in a few hours

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Crashes, issues and user feedback from 2019-09-17 00:00 (UTC) until 2019-09-17 12:30 (UTC) are missing from the database due to a storage issue. Our engineers are working to restore the data.

Web dashboard Log ingestion too slow

Update: Logs are being processed in real time now and system performance is as usual. We're sorry for any inconveniences caused.

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Update: We identified the source of the slowness and applied an update, we're now processing logs faster than ingesting, but there is a large backlog to process. We expect to have logs in real time in approximately 1 hour.

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Log processing is slower than log ingestion, as a result logs are being displayed in the dashboard with delay. We're investigating the causes.

17th September 2019

No incidents reported

16th September 2019

No incidents reported

15th September 2019

No incidents reported

14th September 2019

No incidents reported