Some systems are experiencing issues

Past Incidents

31st May 2019

No incidents reported

30th May 2019

No incidents reported

29th May 2019

Web dashboard Elevated API error rates

**Update: ** log processing is now nominal. We will continue to watch performance over the next hours

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**Update: ** we're currently processing logs but we're catching up with old work, we will continue to watch performance over the next hours

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**Update: ** we're restarting the service

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**Update: ** the database corruption has happened to be more severe than expected. Our high-availability plan has also failed, we're now restoring backups. We're sorry for the inconveniences caused.

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Update: we just migrated to the new database server, logs are being processed in properly but everything's a bit slower than usual due to the extra work being handled

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Update: the errors seem to come from a corrupted database index. We're failing over to a new database.

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We have detected the API is returning an unusual number of errors. We're investigating the root cause.

28th May 2019

No incidents reported

27th May 2019

No incidents reported

26th May 2019

No incidents reported

25th May 2019

No incidents reported