Some systems are experiencing issues

Past Incidents

11th September 2019

Scheduled database maintenance, scheduled 1 week ago

Maintenance completed

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We expect a downtime of 5-10 minutes during the time frame of 14:00-16:00 UTC for a scheduled maintenance

10th September 2019

No incidents reported

9th September 2019

No incidents reported

8th September 2019

No incidents reported

7th September 2019

No incidents reported

6th September 2019

Web dashboard Our servers are under high load

Update: the platform continues to be stable, we deem the issue as resolved.

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Update: log processing is back to real time. We're sorry for the inconveniences caused, we will keep monitoring during the next hours to ensure processing keeps working properly.

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Update: we did another performance improvement and we're catching up with old logs, all old logs will be processed within a few minutes

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Update: we found the source of the issue and are working on a fix. We applied a workaround and performance got much better, but still log processing is slow. We continue to work on the performance.

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It looks like our servers are under high load and can not cope with all incoming traffic. We are currently investigating the root cause and applying measures to reduce the volume.

5th September 2019

We're currently performing a scheduled maintenance, scheduled 2 weeks ago

We're currently performing a scheduled maintenance, the site might be down for a few minutes and log processing might also be delayed by a few minutes.

We're sorry for any inconveniences caused.