All systems are operational

Past Incidents

17th October 2020

No incidents reported

16th October 2020

Web dashboard Backdated: missing logs

We have found that some logs have been discarded in the recent hours:

  • On October 15th , from 13:41 to 16:04 (UTC)
  • On October 14th , from 14:51 to 15:35 (UTC)
  • On October 14th , from 5:24 to 6:18 (UTC)
  • On October 14th , from 2:03 to 2:16 (UTC)
  • On October 14th , from 13:41 to 16:04 (UTC)

The logs discarded were random, so some logs have been stored, while some others have not. We have already fixed the issue. We're sorry for the inconveniences caused.

15th October 2020

Web dashboard Slow log processing and queries

Resolved: Performance is back to normal.

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Update: Search is still slower than usual. We will keep monitoring response times.

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Update: The solution worked as expected and log processing is up to speed again. Search speeds are still impacted. We will keep monitoring response times. Sorry for any inconveniences caused.

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Update: We're still working on this, the solution is on its way.

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Update: We're still working on this, we're deploying a solution soon.

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One of our database servers is slow. We're looking for a solution.

14th October 2020

No incidents reported

13th October 2020

No incidents reported

12th October 2020

No incidents reported

11th October 2020

No incidents reported