All Systems Operational

Uptime over the past 90 days. View historical uptime.
Public website (bugfender.com) Operational
90 days ago
100.0 % uptime
Today
Web dashboard (dashboard.bugfender.com) Operational
90 days ago
99.48 % uptime
Today
Log ingestion API Operational
90 days ago
99.51 % uptime
Today
Private instances (us) Operational
90 days ago
100.0 % uptime
Today
Private instances (eu) Operational
90 days ago
100.0 % uptime
Today
Support site (support.bugfender.com), email and chat Operational
90 days ago
100.0 % uptime
Today
Private instances (au) Operational
90 days ago
100.0 % uptime
Today
Private instances (ca) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 27, 2026

No incidents reported today.

May 26, 2026
Service Outage
Resolved - The incident has been resolved and services are operating normally from the new data center. Our team continues monitoring and validating the new infrastructure to ensure long term stability.

Older data has been largely restored. However, some log data from earlier today and parts of the weekend still appear to be missing. We are continuing recovery efforts to restore as much remaining data as possible.
May 26, 22:11 UTC
Update - Services have been stable in the new data center and logs are being processed normally again. We are now starting the recovery of missing data.
May 26, 21:21 UTC
Monitoring - The incident is resolved. Core services are stable in the new data center, and we are monitoring the platform to confirm everything continues to perform normally.

Web dashboard (dashboard.bugfender.com) and log ingestion are operating normally. If you notice anything unusual, please contact support.

Data recovery: As mentioned earlier, about half of the historical logs have been restored. We will schedule a second recovery phase for the remaining data and share timing on this page once the window is confirmed.

Thank you for your patience during this outage!
May 26, 17:37 UTC
Update - Services have been restored in a completely new data center after the critical outage. We are still working to stabilize the system, and some services may remain degraded while this process continues.

We have already restored approximately half of the logs, but data from older days may still be missing. A second recovery phase will be performed to recover as much recent data as possible, although some logs from early this morning may be permanently lost.

We appreciate your patience while restoration work continues.
May 26, 15:44 UTC
Update - We are continuing to work on a fix for this issue.
May 26, 13:50 UTC
Identified - We are currently experiencing a major infrastructure outage due to a critical server failure. Our team is actively working to recover the service and migrate operations to a new location as quickly as possible.

At this time, some data loss may have occurred. We are still assessing the full impact while prioritizing service restoration and data recovery efforts.

We sincerely apologize for the disruption and will continue to provide updates as more information becomes available.
May 26, 11:17 UTC
Investigating - We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.
May 26, 10:52 UTC
May 25, 2026

No incidents reported.

May 24, 2026
Dashboard and API are unavailable
Resolved - This incident has been resolved.
May 24, 20:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 18:52 UTC
Update - We are continuing to investigate the issues, seems there's a power outage in the main datacenter.
May 24, 17:58 UTC
Investigating - We're experiencing an outage and are currently looking into the issue.
May 24, 14:00 UTC
May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

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