23rd October 2020

Backdated: slow log ingestion

We have identified a configuration error in our service that made some applications ingest logs slower than expected. Due to this error, some logs were rejected by our servers and stayed in the end-user devices. The issue is now fixed and logs are being processed as usual. Unprocessed logs still on the end-user devices will be processed now that the issue is resolved. This happened from Friday 17:00h until Sunday 8:00h (UTC).

We're sorry for the inconveniences this caused.