Update: The service is still working properly. We're closing the incident and we will continue the investigation with our hosting provider. We're sorry for any inconveniences caused.
Update: The service is now restored. We're still keeping an eye on it.
Update: Our hosting service provider is down. During this outage, logs will not be processed but they will stay cached on the mobile/web device side. Once the service is restored, they will be sent.
We're currently investigating. We suspect an outage from our hosting service provider.