4th May 2022

Web dashboard [Retroactive] Web dashboard not accessible for some users

Yesterday, starting 7:00 UTC, one of our database servers seems to have been giving errors for about 5 hours. As a result, some of our users saw the error "Rate limiter error" and could not access the dashboard. Unfortunately, this was not caught up by our monitoring because it only affected a few users. The issue is now resolved, and we do not expect it to happen again. During this outage, logs have been stored properly and are accessible now.

We apologize for the inconvenience caused, and we're working towards a solution that will help us better identify and mitigate this kind of errors.