Private instances elevated errors and timeouts

Incident Report for Bugfender

Resolved

This incident has been resolved.

Posted May 22, 2023 - 19:09 UTC

Update

The performance seems to be back to normal. We're resolving the incident and will continue to monitor the performance stays in acceptable parameters.

Posted May 22, 2023 - 19:09 UTC

Monitoring

The service has been restarted and is working properly. We're now monitoring that the performance is back to normal too.

Posted May 22, 2023 - 19:07 UTC

Investigating

We're investigating elevated errors and timeouts

Posted May 22, 2023 - 17:30 UTC

This incident affected: Private instances (us).