Bugfender dashboard not accesible

Incident Report for Bugfender

Resolved

This incident has been resolved.

Posted Mar 20, 2026 - 19:37 UTC

A fix has been implemented and we are monitoring the results.

Posted Mar 20, 2026 - 16:46 UTC

The issue has been identified and a fix is being implemented.

Posted Mar 20, 2026 - 10:15 UTC

The engineers are still working to understand and fix the problem. Log ingestion has been paused for a few minutes to allow the servers to stabilize.

Posted Mar 20, 2026 - 09:39 UTC

The issue has been identified and a fix is being implemented.

Posted Mar 20, 2026 - 08:21 UTC

We are currently investigating this issue, log ingestion seems to be working fine.

Posted Mar 20, 2026 - 07:31 UTC

This incident affected: Web dashboard (dashboard.bugfender.com) and Log ingestion API.